Sonetel

Sonetel AB is a Swedish company that provides cloud-based communication solutions for businesses. It is listed on the Nasdaq First North Growth Market in Stockholm under the ticker symbol "SONE".

Key Facts about Sonetel:

• Foundation: Sonetel was founded on May 9, 1994, by Carl Henrik Thomé. Some sources also mention a 2005 founding year.
• Headquarters: Stockholm, Sweden.
• Team Location: While headquartered in Sweden, a significant portion of their team is located in Hyderabad, India.
• Mission: Sonetel aims to empower entrepreneurs globally by providing them with cost-effective and free services that enhance their customer reach and simplify their communication through automation using artificial intelligence.
• Customer Base: Over 2 million businesses have signed up for Sonetel's services across 170 countries, with approximately 200,000 becoming paying customers. North America and Europe are their largest markets.
• Stock Performance: As of April 29, 2025, Sonetel's stock price was $0.43, with a market capitalization of $3.23 million.
• Financials: For the trailing twelve months ending December 31, 2024, Sonetel's revenue was $2.27 million.

Products and Services:

Sonetel offers a range of communication services, primarily focusing on:

• Virtual Phone Numbers: Providing local and toll-free numbers in over 100 countries, allowing businesses to establish a local presence without a physical office. Prices start from $1.79 per month.
• Global Call Forwarding: Enabling users to forward incoming calls to any phone number worldwide.
• International Calling: Offering competitive rates for making international calls.
• Voicemail: Providing voicemail services with options for voicemail-to-email and voicemail-to-text transcription.
• Call Recording: Allowing businesses to record incoming and outgoing calls for quality assurance and training purposes.
• Interactive Voice Response (IVR): Offering customizable voice response menus to professionally handle and route calls.
• SMS-to-Email: Forwarding incoming SMS messages to the user's email inbox.
• Communications APIs: Providing tools for developers to integrate Sonetel's communication features into their own applications.
• AI-Powered Features: Including AI voicemail summaries, meeting minutes, blog writing, and suggested answers for customer inquiries. These often require AI credits, with varying amounts included in different subscription plans.
• SIP Trunking: Enabling businesses with existing phone systems to connect via the internet for making and receiving calls.
• Cloud IVR: Offering simple voice response services.
• Customer Chat: Providing a chat widget for websites to handle customer inquiries.
• Team Communication: Offering tools for internal team communication, including shared inboxes and business messengers.

Pricing:

Sonetel offers different subscription plans, including a free plan with basic features and paid plans (Premium and Business) that include more advanced features, higher usage limits, and additional AI credits.

History and Notable Points:

• Sonetel was listed on the Nasdaq First North Growth Market on April 12, 2017.
• The company emphasizes globalization and entrepreneurship as key drivers for a better world, aiming to support entrepreneurs with affordable communication solutions.
• Sonetel leverages artificial intelligence to automate repetitive tasks in customer communication.

In summary, Sonetel is a Swedish company providing a comprehensive suite of cloud-based communication tools designed to help businesses, especially small and medium-sized enterprises and entrepreneurs, establish a global presence, streamline their communications, and enhance customer engagement through innovative and cost-effective solutions.