WJD Exclusives

WJD Exclusives is a jewelry brand based in New York City, founded in 2002. Their core mission is to provide high-quality, fine jewelry at accessible prices, coupled with outstanding customer service.

Here's a breakdown of what WJD Exclusives is about:

Key Principles and Offerings:

• Exceptional Quality: They emphasize sourcing premium materials, including 14K and 18K gold, sterling silver, and ethically sourced diamonds and gemstones. They also highlight artisan craftsmanship and rigorous quality testing.
• Unbeatable Prices: They aim to offer competitive prices, often achieved by manufacturing most of their gold, silver, and diamond jewelry in-house.
• Outstanding Customer Service: This is a major focus for them, with features like 24/7 customer service, live chat, and efficient in-house repair services. Their co-founder, Vahan Avagyan, strongly believes in a customer-centric approach.
• Diverse Product Range: They offer a wide variety of fine jewelry, including:
  • Rings
  • Necklaces
  • Earrings (studs, push-back replacements)
  • Bracelets (bangles, chains)
  • Pendants (charms, religious symbols)
  • Chains (Cuban, Figaro, Rope, Box chains)
  • Jewelry cleaning and care products
  • They feature both real and simulated diamonds, catering to different price points.
• Ethical Sourcing: They are committed to responsible and conflict-free sourcing of their materials.
• Blend of Trends and Timelessness: Their collection aims to offer both trendy pieces and classic designs that remain stylish.
• Global Reach: While based in New York, they serve customers nationwide and across global commerce platforms.

Customer Feedback:

WJD Exclusives generally receives positive reviews for their product quality, pricing, and particularly their customer service. They have a high customer satisfaction rate (99% according to their eBay store, and a 4.89/5 rating based on over 1,500 reviews on Judge.me). Customers often praise their fast shipping, good communication, and the beauty and quality of the jewelry.

However, some isolated negative feedback exists, as is common with any business, including one instance on Reddit where a customer claimed to receive an incorrect or misrepresented item. It's important for potential buyers to always review individual product descriptions carefully.

In essence, WJD Exclusives positions itself as a trustworthy and customer-focused brand offering a wide selection of quality fine jewelry.