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"Austen Blake" is a brand name for a diamond jewelry company. The company specializes in creating made-to-order, customizable jewelry.
Key details about the company:
- Expertise: The founding family has four generations of jewelry expertise.
- Business Model: They focus on a direct-to-customer model, removing retailers and holding stock to offer savings to customers.
- Ethical Sourcing: They state that they purchase diamonds and gemstones from recognized trading centers and that their diamonds are ethically sourced in line with the Kimberley Process Certification Scheme and other global institutions.
- Locations: They have a presence in the UK, Ireland, New Zealand, Australia, and the USA, with a store in New York. Their head office is in London's Hatton Garden.
- Customer Service: They offer personalized shopping experiences, including virtual appointments, and have received "Excellent" ratings on Trustpilot and Google.
