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Nomad Internet is a company that provides mobile internet solutions primarily for rural areas, RVers, and nomadic lifestyles. Their plans use 4G LTE and 5G networks, with advertised speeds of up to 200 Mbps, though actual speeds depend on location and network conditions.
Despite its appeal to travelers, Nomad Internet has faced significant customer service and reliability issues. Customers have reported problems such as delayed deliveries, difficulties with cancellations and refunds, poor service quality, and unauthorized billing. In 2023, the company was involved in a lawsuit, resulting in a $10 million settlement for refunds and penalties due to customer complaints about these issues.
Many customers and reviewers suggest alternatives like Starlink or using mobile hotspots through major carriers like T-Mobile or Verizon, which may offer more reliable service for travelers in areas with good cell coverage.
